The security of your personal information is q33's top priority. This privacy policy clearly sets out what data we collect, why we collect it, and how we keep it safe.
Here is a summary of the key pillars of q33's privacy policy
Every transaction and piece of personal information is encrypted with 256-bit SSL technology, meeting international security standards.
Your personal information is never sold or shared with third parties without authorization. Our privacy policy strictly prohibits this.
All user data is stored on secured servers. Payment card and mobile banking details are never stored on our servers.
Documents collected for identity verification are used solely for regulatory compliance and are stored securely.
We only use essential and functional cookies. q33 does not use advertising or tracking cookies.
You can view, correct, or request deletion of your own data at any time — this is your fundamental right.
Q33 (q33.fun) is a trusted online gaming platform that places the highest priority on user privacy. This privacy policy applies to our website, mobile app, and all associated services. It clearly outlines what information we collect, why we collect it, how we use it, and the steps we take to keep your data secure.
By using q33's platform, you confirm that you have read this privacy policy and agree to its terms. If you have any concerns about any part of this policy, please reach out to our support team.
This privacy policy has been prepared in accordance with international data protection standards and applicable local law. q33 always operates on a principle of transparency — we have nothing to hide, and we explain everything in plain language.
Please Note: Although this privacy policy is published in Bengali, the English version shall prevail in the event of any dispute.
When you register and use q33's services, we collect certain personal information. This falls into two categories — information you provide directly, and information collected automatically.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, NID number | KYC verification & account security |
| Contact Information | Mobile number, email address | Account login & OTP verification |
| Financial information | Mobile banking number | Deposit & Withdrawal Process |
| Device Information | IP address, browser, OS | Security Monitoring |
| Gaming Activities | Bet history, transaction logs | Service Improvement & Fraud Prevention |
We do not collect any information beyond what is listed above. q33 has no interest in your social media accounts, private messages, or any other personal matters.
Important: We will never ask for your password, OTP, or full payment details over phone or chat. If anyone does, contact our support team immediately.
Q33 uses collected data only for specific, defined purposes. Our privacy policy strictly prohibits using any information beyond those purposes. Your data is used for the following:
Q33 never sells your information to advertisers or third parties. Our privacy policy strictly prohibits this.
All your data is stored on secured servers protected by multiple layers of security. In line with q33's privacy policy, we use the following technical safeguards:
Data Retention Period: Certain data may be retained for up to 5 years after your account is closed, as required by law.
In the event of a security breach, q33 will notify affected users as quickly as possible and take the necessary steps to address it.
Under q33's privacy policy, we do not sell your personal data or share it with third parties for advertising purposes. However, your information may be shared in the following limited circumstances:
Your information is not shared with third parties for any reason beyond those listed above. In any permitted sharing, only the minimum necessary information is disclosed.
Payment Security: q33 never stores your full credit card number or mobile banking PIN.
Q33 uses cookies and similar technologies on its website and app. In accordance with our privacy policy, we use the following types of cookies:
Q33 does not use third-party advertising cookies or cross-site tracking cookies. You can manage your cookie preferences at any time through your browser settings, though some features may become limited as a result.
Q33's privacy policy gives you the following rights over your data. To exercise any of these rights, please contact our support team:
Q33 will respond to your request within 30 business days. For complex requests, a response may take up to 60 days, and you will be notified accordingly.
Submit a request: For any data-related requests, email us at [email protected] or reach out via live chat.
Q33 is strictly for users aged 18 and above. Under our privacy policy and platform rules, no person under 18 may register or use this platform.
For parents: If you believe your child or someone you know who is a minor is using q33, please contact our support team immediately.
Q33 reserves the right to update this privacy policy, in whole or in part, at any time. When changes are made, we take the following steps:
If you do not agree to the updated policy, you may request to close your account. You will be given the opportunity to withdraw your balance before closure.
Tip: Visit this page regularly to stay up to date with the latest version of our Privacy Policy.
For any questions, requests, or complaints regarding our Privacy Policy, q33's dedicated support team is always ready to help. We provide assistance in both Bengali and English.
Our data protection team takes your concerns seriously and is committed to resolving them as quickly as possible. q33 believes that user trust is our most valuable asset — and we never compromise on your privacy.
Warning: No q33 representative will ever ask for your password, OTP, PIN, or full payment details. If anyone does, report it to our support team immediately.
Now that you know q33's privacy policy, you can open an account with confidence — your information is fully protected. Thousands of players across Bangladesh use q33 every day.